FAQ

SuperCracow is a licensed tour operator based in Krakow. The company provides comprehensive tourism services, including guided tours to the most popular destinations in the region, as well as professional transport services.

The company offers a wide selection of tours, including:

• Historical and Cultural Sites: Auschwitz-Birkenau Museum, Wieliczka Salt Mine, Wadowice, Częstochowa.
• Krakow Sightseeing: Old Town (“Royal Route”) Walking Tour, Wawel Castle and Cathedral Guided Tour, Schindler’s Factory, as well as mobile city tours by golf carts (electric cars).
• Leisure and Scenic Tours: Zakopane, Rafting on the Dunajec River, thermal baths excursions.
• Entertainment: Visits to a shooting range, Aqua Park, and The Tyskie Brewing Museum.

Yes, transportation is a key element of the offer. SuperCracow provides:

• Airport transfers (to and from Kraków-Balice, Katowice-Pyrzowice, and Warsaw-Chopin airports).
• Transportation services across Poland as well as to neighboring countries.

The team’s journey in the local Krakow tourism business began in 2003. Since 2009, the company operated as an independent transport brand offering electric car tours and airport transfers. In 2015, it rebranded as SuperCracow, providing comprehensive tourism services. To date, more than 100,000 tourists have trusted their services.

SuperCracow’s experienced team is at your service every day from 8:00 AM to 10:00 PM.

The company offers flexible terms – customers are entitled to free cancellation and a full refund up to 24 hours before the scheduled start of the tour.

Tours are operated with either a Hotel Pickup option or from designated Meeting Points in Krakow, such as:

• Kiss & Ride (18 a Pawia St.)
• Kazimierz (65 Starowiślna St.)
• Kiss & Ride (2 Wielopole St.)

SuperCracow’s entertainment services focus on active leisure, relaxation, integration, and great fun. They combine sports, recreation, and unconventional ways of sightseeing, making them a perfect complement to traditional educational and historical tours.

The entertainment offer features diverse activities, including:

• Shooting Range: A visit to an amazing professional shooting range in Krakow under the guidance of experienced instructors.
• Rafting on the Dunajec River: A traditional rafting trip on original raftsman boats, which stands as one of the region’s top outdoor attractions.
• Aqua Park: A visit to the Krakow Water Park (one of the largest facilities of this type in Poland), featuring an impressive number of indoor and outdoor water slides.
• Cracow City Tour by Golf Cart: An alternative way to explore the historical center of Krakow without the need for extensive walking.

The duration is tailored to the nature of each specific service. For example:

• A short city tour by golf cart takes about 1.5 hours.
• A visit to the shooting range takes between 2 and 4 hours.
• A stay at the Aqua Park lasts about 4 hours.
• A full-day excursion for rafting on the Dunajec River takes approximately 8 hours.

Most attractions (such as the Aqua Park, shooting range, or golf cart tours) are available regardless of the season. The exception applies to strictly seasonal weather-dependent activities – for instance, rafting on the Dunajec River is available exclusively from April 1st until October 31st.

Yes, the offer is highly flexible. For seniors, families with children, or groups looking to rest their feet, the Krakow city tour by golf cart is an ideal solution, allowing them to discover over 1,000 years of history comfortably. On the other hand, activities like the shooting range or Aqua Park are excellent choices for organized team-building and integration trips.